Frequently Asked Questions
If you have any more queries, contact us on +44 1296 247365. Our team of operators will be more than happy to help.
Prices & Fares
QHow much is a taxi from Aylesbury to the airport?
One-way fixed prices start at £50 to Luton, £60 to Heathrow, and £105 to Gatwick and Stansted for a standard car. Larger vehicles cost more. The airport's own drop-off charge is added separately. See our full fare list.
QIs the price fixed or metered?
Fixed. You're quoted before you travel and that's what you pay.
Airport Transfers
QWhat happens if my flight is delayed?
We track arrivals and adjust your pick-up time. You get 45 minutes free waiting from landing before any waiting charge applies.
QWhich airports do you cover?
Heathrow, Gatwick, Luton and Stansted, plus Birmingham and London City on request. See our airport transfers page for fixed prices.
QDo you track flights for airport pick-ups?
Yes. If your flight is delayed we adjust the pick-up time, so you are not charged for a delay outside your control.
QHow do I get a price for an airport transfer?
Call +44 1296 247365 or use the web booker for a fixed price before you travel. The price you are quoted is the price you pay.
Booking
QHow do I book a taxi?
Four ways: book online through our web booker, use our app, call +44 1296 247365, or message us on WhatsApp. The web booker lets you track your driver in real time.
QHow far in advance should I book?
As early as you can for early-morning flights. We can often cover same-day, but pre-booking guarantees the vehicle you want.
QCan I book a taxi for someone else?
Yes. Book through the web booker and you can follow the whole journey in real time — useful when arranging travel for family.
QCan I book in advance?
Yes, and we recommend it for airport transfers and early-morning journeys.
Service & Coverage
QAre you really available 24 hours a day?
Yes. Our office is staffed 24 hours a day, 7 days a week, 365 days a year. Call +44 1296 247365 at any hour and you will speak to a person, not an answerphone.
QWhich areas do you cover?
Aylesbury and the surrounding villages, including Haddenham, Wendover, Aston Clinton, Stoke Mandeville, Tring, Bierton and Weston Turville. We also cover long-distance journeys across the UK.
QCan you take a large group?
Yes — 6, 8 and 16-seat vehicles are available. See our fleet page for details.
QDo you have wheelchair-accessible vehicles?
Yes. We run a fleet of wheelchair-accessible vehicles for local journeys, hospital appointments and airport transfers. Just let us know when you call on +44 1296 247365 or book online. See our wheelchair accessible page.
Payment
QDo you take card payments?
Yes. Card in the vehicle, over the phone, or by a pre-pay link sent by text. Cash and contactless are also accepted. See our payment options.
QDo you offer corporate accounts?
Yes. Account customers get a dedicated booking portal, monthly invoicing and journey reporting. Call +44 1296 247365 to set one up.
Drivers
QAre your drivers licensed and checked?
Every driver is licensed by Buckinghamshire Council and holds an NVQ Level 2 in Road Passenger Vehicle Driving. Drivers doing home-to-school transport hold an enhanced DBS check.
QHow do I become a driver?
We are always interested in hearing from licensed drivers. Call +44 1296 247365 or visit our driver application page.
